HealthCare One - Telemedicine Portal & Appointment System
Case Study Breakdown
The Challenge
Outdated phone registration causing customer support bottlenecks and high appointment no-show rates for specialist doctors.
Strategy & Planning
Designed a secure Next.js telemedicine portal with real-time doctor availability calendars, automated SMS reminders, and digital prescriptions.
Implementation
Integrated encrypted video consultation software, digital payment gateways (bKash & Cards), and automated SMS reminder flows.
Growth Outcome
Successfully processed over 10,000 online patient consultations in 6 months, reducing appointment no-show rates by 72%.
Detailed Narrative
HealthCare One Network launched a unified telemedicine platform enabling patients to search for medical specialists, book video consultations, and receive digital prescriptions seamlessly from any device.
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